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Administratively Resolved Complaints

ASC staff administratively resolves complaints that involve an apparent contravention of either or both Clauses 1 (Accuracy and Clarity) and 3 (Price Claims) if the advertiser:

  • has remedied the contravention by permanently withdrawing or appropriately amending the advertisement in question upon being advised of the complaint by ASC, and, in the case of retail advertising, by also publishing a corrective advertisement or correction notice.

See ASC's Archived Administratively Resolved Complaints

Administratively Resolved Complaints 2017 — Jan 1 — June 30

The following report provides statistical information about complaints that were administratively resolved without the need for Standards Council adjudication.

Advertisers are not identified because they took appropriate action to withdraw, amend and, for retail advertisers, also published a corrective advertisement or correction notice.

Advertiser

Period

# of Complaints

Media

Category

Retailer

Jan. – June

1

Flyer

Retail

Retailer

Jan. – June

1

Marketer Owned Website

Retail

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Retailer

Jan. – June

1

Flyer

Retail

Retailer

Jan. – June

1

Email

Retail

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Transportation Service Company

Jan. – June

1

Marketer Owned Website

Leisure Services

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Automotive Manufacturer

Jan. – June

1

Marketer Owned Website

Automotive

Automotive Dealer

Jan. – June

1

Online

Automotive

Retailer

Jan. – June

2

Flyer

Retail

Influencer

Jan. – June

1

Online

Food

Retailer

Jan. – June

1

Flyer

Retail

Automotive Dealer

Jan. – June

1

Point-of-Sale

Automotive

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Food Manufacturer

Jan. – June

1

Television

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Financial Institution

Jan. – June

1

Mail

Financial Services

Automotive Dealer

Jan. – June

1

Point-of-Sale

Automotive

Influencer

Jan. – June

1

Online

Food

Retailer

Jan. – June

1

Point-of-Sale

Retail

Leisure Service Provider

Jan. – June

1

Online

Leisure Services

Automotive Dealer

Jan. – June

1

Radio

Automotive

Automotive Dealer

Jan. – June

1

Flyer

Automotive

Influencer

Jan. – June

1

Online

Food

Influencer

Jan. – June

1

Online

Food

Retailer

Jan. – June

1

Marketer Owned Website

Retail

Retailer

Jan. – June

1

Online

Non-Alcoholic Beverages

Leisure Service Provider

Jan. – June

1

Marketer Owned Website

Leisure Services

Government Agency

Jan. – June

1

Radio

Non-Commercial

Leisure Service Provider

Jan. – June

1

Brochure

Leisure Services

Health & Beauty Company

Jan. – June

1

Marketer Owned Website

Health & Beauty Services

Health & Beauty Company

Jan. – June

1

Newspaper

Health & Beauty Services

Electronic Manufacturer

Jan. – June

1

Online

Electronic Goods

Retailer

Jan. – June

1

Point-of-Sale

Retail

Leisure Service Provider

Jan. – June

1

Marketer Owned Website

Leisure Services

Influencer

Jan. – June

1

Online

Food

Retailer

Jan. – June

1

Email & Flyer

Retail

Health & Beauty Company

Jan. – June

1

Radio

Health & Beauty Services

Household Goods

Jan. – June

1

Television

Household products

Telecommunication Company

Jan. – June

1

Marketer Owned Website

Telecommunications Services

Retailer

Jan. – June

1

Marketer Owned Website

Electronic Goods

Magazine Publisher

Jan. – June

3

Mail

Media

Rental Company

Jan. – June

1

Marketer Owned Website

Rental Services

Telecommunication Company

Jan. – June

1

Television

Telecommunications Services

Restaurant

Jan. – June

1

Marketer Owned Website

Food

Restaurant

Jan. – June

1

Marketer Owned Website

Food

Retailer

Jan. – June

1

Marketer Owned Website

Household Products

Financial Institution

Jan. – June

1

Marketer Owned Website

Financial Services

Financial Institution

Jan. – June

1

Online

Financial Services

Restaurant

Jan. – June

1

Point-of-Sale

Food

Retailer

Jan. – June

1

Marketer Owned Website

Retail

Retailer

Jan. – June

1

Marketer Owned Website

Retail

Restaurant

Jan. – June

1

Point-of-Sale

Food

Electronics Company

Jan. – June

1

Online

Online Games

Electronics Company

Jan. – June

1

Marketer Owned Website

Electronic Goods

Household Maintenance

Jan. – June

2

Marketer Owned Website

Maintenance Services

Education Services

Jan. – June

1

Point-of-Sale

Education

Leisure Service Provider

Jan. – June

1

Radio

Leisure Services

Real Estate Developer

Jan. – June

1

Marketer Owned Website

Real Estate Services

Financial Institution

Jan. – June

1

Television

Financial Services

Leisure Service Provider

Jan. – June

1

Online

Leisure Services

Household Goods

Jan. – June

1

Marketer Owned Website

Household Products

Health & Beauty Company

Jan. – June

1

Marketer Owned Website

Health & Beauty Services

Financial Institution

Jan. – June

1

Mail

Financial Services

Retailer

Jan. – June

1

Email

Retail

Household Goods

Jan. – June

1

Television

Household Products

Electronics Company

Jan. – June

1

Online

Electronic Goods

Restaurant

Jan. – June

1

Email

Food

Telecommunication Company

Jan. – June

1

Marketer Owned Website

Telecommunications Services

Retailer

Jan. – June

2

Online & Point-of-Sale

Retail